FAQ

How often should I change my furnace filter?

To change a furnace filter is perhaps the quickest and easiest way to maximize the efficiency of your heating system-and to help purify your home's air.

Typically you should change a basic, fiberglass or paper furnace filter every one to two months. And you should change or clean an electrostatic or HEPA filter every two to four months if...

  • you have one or more furry pets
  • you notice excessive to moderate dust buildup in your house
  • one or more people in your home smoke
  • your heating system fan runs most of the time
  • you open your doors and windows frequently
  • if you notice dust or dirt buildup on your current filter

Do you have a furnace or boiler?

Boilers heat water that circulates through the home and gives off heat ... known as forced hot water heating. Furnaces heat air that is distributed throughout the house ... called a forced hot air heating system.

What kind of turn around do you offer with your services?

We offer a fast turnaround. Often times, we can have your job done within a day or two, depending on how fast the supplier can get us the materials.

Do you offer a warranty policy?

Yes. All of our services are warranted by 30 days and our installations are warranted up to 1 year. Our services are (of course) not refundable due to the fact that the service has been rendered.

What if I'm not able to afford heating repair service?

We have partnered with Philadelphia Housing Development Corporation to provide affordable services for income sensitive customers. Please visit phdc.org for more information.